mm97 Privacy Policy
The mm97 platform strictly protects players' personal data and guarantees security through SSL encryption. This policy explains how we handle your personal data.
This Privacy Policy sets out in detail our commitment regarding the personal data of players and visitors who use the mm97 platform (mm97.im). By continuing to use this platform, you are considered to have accepted this policy. If you do not agree with any part of the policy, please stop using the service immediately and contact us at [email protected].
Types of Collected Personal Data
1.1 Information You Provide Directly
You are required to provide the following information in full—
- Full name and date of birth
- Email address
- Phone number
- Payment information for KBZPay, Wave Money, AYA Pay, or CB Pay
- Deposit and withdrawal records
- Any identity document type provided for player account verification
1.2 Automatically Collected Information
When you access the platform, the following technical information is automatically recorded—
- IP address and access frequency
- Browser type and version
- Device model (mobile / desktop)
- Pages viewed, buttons clicked, and time spent playing
- Cookies and web beacons records
- Myanmar Standard Time (MMT UTC+6:30) timestamps
1.3 Information Received from Third Parties
During payment verification processes, we may receive necessary confirmation data from KBZPay, Wave Money, AYA Pay, and CB Pay service providers. Any data received in this way will be handled in accordance with this policy.
Purposes of Personal Data Use
2.1 Account Management
Your information is used for the following purposes—
- Player account creation and management
- Personal information verification (KYC)
- Processing deposits and withdrawals
- Delivering bonuses and promotions
- Providing customer support via 24/7 Live Chat and email
2.2 Security and Fairness
To maintain fair play on the platform and prevent fraud—
- Anti-Money Laundering (AML) monitoring for suspicious financial activity
- Detecting and identifying multiple accounts
- Verifying the 21+ age policy
- Detecting cybersecurity threats
2.3 Platform Improvement
We analyse player gameplay data to develop new games, improve the interface, and identify and fix technical issues. This analysis is anonymised and does not include any data that identifies individual players.
Cookies and Tracking Technologies
The mm97 platform uses the following types of cookies—
Essential Cookies
These cookies are required for player account login and payment processes. If these cookies are disabled, the platform will not function properly.
Functional Cookies
These cookies remember your language preference, last login, and preferred game settings. You can disable them in your browser settings, but your gaming experience may be affected.
Analytics Cookies
These cookies help us understand how players use the platform. Data is aggregated and anonymised, and individual players are not identified.
Cookie Management
You can disable non-essential cookies through your browser settings. Please note that doing so may affect certain platform features. For questions about cookies, contact us at [email protected].
Personal Data Sharing Policy
4.1 Third-Party Sharing Policy
mm97 does not sell, rent, or trade players' personal data to any third party. Data may only be shared on a limited basis in the following cases—
- Payment processors — KBZPay, Wave Money, AYA Pay, and CB Pay, solely to process deposits and withdrawals
- Security and verification providers — Only for AML screening and KYC verification services
- Technology service providers — For cloud hosting and data storage, and only acting on our instructions
4.2 Legal Requirements
If we are legally required to disclose data due to action by a competent legal authority, we will comply. We will notify the affected player in advance wherever possible, and will not continue sharing beyond what the law requires.
Data Security Measures
mm97 uses industry-standard methods to protect players' personal data—
SSL Encryption
All data transmitted between players and our servers is protected with TLS 1.3 encryption. Banking information is held in a specially secured environment.
Access Control
Access to player data is restricted to authorised staff and services only. Access logs are recorded with timestamps in MMT.
Data Backup
Player data is backed up regularly on secure servers. In the event of data loss, restoration can be completed within 24 hours.
Data Breach Response
In the event of an unexpected data breach, we will notify affected players as quickly as possible and take immediate steps to limit the impact. If you suspect a data breach, please contact us immediately at [email protected].
Data Retention Period
mm97 retains player data according to the following principles—
- Active account data — Retained for as long as the account remains open
- Payment Records — May be retained beyond the billing period as required by law, as part of financial security records
- Closed Account Data — May be retained for as long as necessary for AML and fraud prevention purposes
- Deletion Request Data — Full deletion will be carried out unless restricted by law
If a player wishes to close their account, they can contact [email protected] to request data deletion. If any data cannot be deleted due to legal requirements, we will clearly explain the reason.
Player Rights
Every player with an account at mm97 has the following rights regarding their personal data—
Right to Access
You can request to view the personal data we hold about you. Requests are handled through [email protected].
Right to Correction
You can request that inaccurate or incomplete personal data be corrected. Corrections will be reviewed and processed.
Right to Deletion
You can request deletion of personal data that no longer needs to be retained for legal purposes.
Right to Restriction
You can request that use of your personal data be restricted without full deletion. Data may only be retained for legal purposes in such cases.
Right to Data Portability
You can request that personal data you have provided be exported in a structured format. This will be completed within 30 days.
Right to Object
You have the right to object to the processing of your personal data for non-essential purposes. Objections will be reviewed and acted upon.
How to Exercise Your Rights
To exercise any of the rights listed above, you can write to [email protected]. Once your request is received, it will be processed promptly after verifying your identity. If any action cannot be taken due to legal requirements, we will explain the reason clearly.
Protection of Minors
The mm97 platform is intended for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If you become aware that a minor is using our platform, please notify us immediately at [email protected]. We will delete their data and close the account right away.
Policy Changes
mm97 may update this policy due to business needs, technological developments, or changes in law. If there are significant changes to how personal data is handled, players will be notified in advance. Continued use of the platform after any update is considered acceptance of the revised policy. All changes will be reflected on this page and the "Last Updated" date will be updated accordingly.
Contact Us
If you have any questions, comments, or requests regarding mm97's privacy policy, you can reach us through the following channels—
- Email — [email protected]
- 24/7 Live Chat — Available directly on the platform in Burmese
Our support service is provided in Burmese for Myanmar players, and all communication is handled on MMT time (UTC+6:30).