21+ — Responsible Gaming

mm97 Responsible Gaming

Gambling should be for fun. At mm97, we support healthy gaming habits for our players and are ready to help wherever needed.

At mm97, gambling is viewed as a form of entertainment only. It is enjoyable when you understand the risk of financial loss and keep control of your budget and time. However, when gambling becomes a life priority, when you are gambling more to chase losses, or when it starts damaging your relationships — these are signs that it may be becoming a problem.

We provide tools such as deposit limits, time limits, and Self-Exclusion to help players stay in control. If you need help, you can reach our 24-hour Live Chat in Myanmar language at any time.

Self-Control Tools


Money Control

Deposit Limit

You can set a daily, weekly, or monthly deposit limit to match your budget. If you want to change the limit, any increase will only take effect after 24 hours.

Time Control

Session Time-Out

If you want to pause your play for a while, you can use the Time-Out feature. Choose a period from 1 to 30 days — during that time, you will not be able to log in to your account.

Self-Exclusion

Self-Exclusion

If you want to stop gambling for a longer period, you can choose Self-Exclusion. Options include 3 months, 6 months, 1 year, or a permanent block, and promotional messages will also be stopped.

Alerts

Session Time Alerts

You can turn on our alert system to track how long you have been playing and how much you have wagered. You will receive a notification when your set limit is reached.

Account Review

View Gaming History

You can check your gaming history and deposit/withdrawal records at any time. Reviewing your play regularly is a good habit.

Support

24-Hour Support

mm97's 24/7 Live Chat support team answers all responsible gaming questions in Myanmar language. You can also reach us by email.

Age 21+ Restriction


Our platform is for players aged 21 and above only. Protecting children and young people from gambling is our top priority.

If you are concerned that a family member or child might access your account, keep your login details private. Contact Support to have your account locked immediately.

During registration, you may be asked to provide proof of date of birth. If your age cannot be confirmed, your account may be temporarily suspended.

Child Protection Policy

  • Age is verified for all players through identity document checks during registration
  • No advertising or promotions are directed at children
  • No images, designs, or characters associated with children are used
  • Parents are asked not to share their login details with children

Warning Signs of Problem Gambling


If any of the signs below apply to you, please use our responsible gaming tools right away or contact our Support team.

  • Gambling more to try to win back money you have lost
  • Being dishonest with family or friends to hide your gambling
  • Trying to borrow money in order to gamble
  • Wanting to stop gambling but feeling unable to
  • Gambling is affecting your work, studies, or relationships
  • Feeling anxious or irritable when you cannot gamble
  • Facing financial difficulties because of gambling

Check Yourself


If you answer "Yes" to 3 or more of the questions below, we encourage you to contact Support.

  • Have you ever felt that you spent more time gambling than you intended?
  • Have you ever used money set aside for living expenses to gamble?
  • Have you ever seen gambling as a way to escape your problems?
  • Have you ever felt angry, ashamed, or guilty about your gambling?
  • Have you ever wrongly believed that you could control the outcome?
  • Have you ever had arguments with family about your gambling?

How to Use Self-Control Tools


Log in to mm97

Log in to your mm97 account and open "Account Settings".

Go to the "Responsible Gaming" section

In the Responsible Gaming section, you will find deposit limits, Time-Out, and Self-Exclusion tools.

Choose the tool that suits you

Set your deposit limit, session time limit, or Time-Out period, then click "Save".

If you need a longer period, please contact Support

To enable Self-Exclusion, contact our Support team via Live Chat or Email — available 24 hours a day.

Check your play history regularly

Review your playing habits regularly and adjust your limits as needed — this is a healthy approach to gambling.

Tips for responsible gambling

  • Only play with money you can afford to lose
  • Always set a budget before you play
  • Avoid playing while drinking alcohol or taking substances
  • Don't make quick decisions right after a loss
  • Don't treat gambling as your only form of entertainment
  • Balance your time between playing and other activities
  • Feel free to reach out to our Support — we're here to help, not to judge

Ways to get help


Live Chat

mm97's Live Chat is available in Burmese 24 hours a day, 7 days a week. Log in to your account and click the Chat button to connect with our team instantly.

Contact us by Email

For more detailed matters or Self-Exclusion requests, you can reach us by email. Email: [email protected] — we'll reply as quickly as possible.

  If you feel that gambling is becoming a problem, don't hesitate to contact us. This can affect your studies, daily expenses and the people you care about — the best step is always to talk it through with someone close to you.

Enjoy our games with
healthy gambling habits

Set a budget, focus on the fun, and explore mm97's games

Responsible Gambling FAQ


Contact mm97 via Live Chat or [email protected] to request Self-Exclusion. You can choose 3 months, 6 months, 1 year, or permanent. Once active, your account cannot be accessed during that period.

If you want to lower your limit, it takes effect immediately. If you want to raise it, it will only take effect after 24 hours — this is a design feature to protect players.

Time-Out is a temporary break from 1 to 30 days; once the period ends, you can access your account again. Self-Exclusion is for 3 months or longer and cannot be lifted until the period ends. If you are showing signs of problem gambling, we strongly recommend choosing Self-Exclusion.

If you are chasing losses, hiding your gambling, facing financial difficulties, or feel like you want to stop but cannot — these are warning signs of problem gambling. Contact our Support team — we are here to talk it through and help you decide on next steps.

While Self-Exclusion is active, we will not send any promotional emails or advertisements. This is a key part of mm97's responsible gaming policy.

Yes. mm97's Support team is available 24/7 via Live Chat in Myanmar language. Day or night, you can reach us — we believe this is the most important service we offer for this matter.