mm97 Terms & Conditions
By accessing and using this platform, you confirm that you have read and understood all of the following terms and conditions and agree to comply with them.
Table of Contents
- 1. General Overview
- 2. Account Registration and Verification
- 3. Age Restriction and Personal Information
- 4. Deposit and Withdrawal Policy
- 5. Bonus and Promotion Policy
- 6. Gaming Rules and Conditions
- 7. Prohibited Activities
- 8. Account Suspension and Termination
- 9. Platform Liability Limitations
- 10. Personal Data Protection
- 11. Dispute Resolution
- 12. Changes to Terms
- Frequently Asked Questions
General Overview
This document is a legal agreement between any person ("user" or "player") using the mm97 platform ("platform" or "service") and the operators who manage this platform.
By accessing the mm97 website, registering an account, or playing any game, you are considered to have accepted these terms and conditions. If you do not agree to these terms, you must stop using the service.
Important Notice: This platform involves real-money competitive games, which means there is a risk of financial loss. Only play with money you can afford to lose. Always follow our Responsible Gaming policy.
These terms and conditions apply to all services available on the mm97 platform — including Live Dealer Casino games (Baccarat, Roulette, Dragon Tiger), slots, football betting, Sic Bo, cockfighting, and fish shooting games, as well as all other game types on the platform.
Account Registration and Verification
2.1 Registration Requirements
To open an account on mm97, you must meet the following requirements—
- Must be 21+ years of age
- Must be a resident of Myanmar
- Must register using valid, accurate personal information only
- Only one account is allowed per person
- Deposits and withdrawals must be made using your own payment method only
2.2 Information Verification
The platform may request verification of a player's registration details at any time. If false information is found, the account will be closed immediately, and decisions regarding any remaining balance will be at the discretion of the management.
2.3 Account Security
You must not share, lend, or sell your account login details (username and password) to anyone else. The player is personally responsible for all gaming activity that occurs on their account.
Age Restriction and Personal Information
3.1 Age 21+ Requirement
This platform is strictly for users aged 21 and above. Anyone under 21 is strictly prohibited from registering an account or playing. If an underage account is found, all funds will be frozen and legal action will be taken.
Parents and guardians — please use parental control software on your computer or phone to prevent underage children from accessing this platform.
3.2 Personal Information Protection
mm97 handles players' personal information in accordance with our Privacy Policy. Player data is stored solely for the purpose of providing the service and is protected with SSL encryption.
Deposit and Withdrawal Policy
4.1 Deposits
Supported deposit methods on mm97 are KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 5,000 Ks and must be made in Myanmar Kyat (MMK) only.
- Deposits are usually fast but may vary depending on bank network processing times
- Deposits must be made from a payment method registered in your own name
- Deposits from third-party payment methods are not allowed
- If any issue arises after a deposit, please contact customer support within 24 hours
4.2 Withdrawals
The minimum withdrawal amount is 30,000 Ks. Withdrawals are normally completed within 5 to 30 minutes.
- Withdrawals must be made using the same method used for the deposit; using a different method may result in longer verification times
- If a bonus is involved, withdrawals are only allowed after the Wagering Requirement has been met
- If verification is taking longer than expected, the player is required to submit their personal identification details
- If financial misconduct is suspected, the platform reserves the right to place a temporary hold on withdrawals
4.3 Tax Obligations
Any taxes related to winnings earned through gameplay are the sole responsibility of the player. The platform takes no responsibility for such tax matters.
Bonus and Promotion Policy
5.1 Welcome Bonus
New players who open an account at mm97 can receive a 200% bonus on their first deposit, up to 500,000 Ks.
Example (1): If you deposit 20,000 Ks, you receive a 40,000 Ks bonus and can play with a total of 60,000 Ks. A wagering requirement of 40,000 Ks × 10 = 400,000 Ks must be met before you can withdraw.
Example (2): If you deposit 520,000 Ks, you receive the maximum bonus of 500,000 Ks, giving you a total of 1,020,000 Ks. A wagering requirement of 500,000 Ks × 10 = 5,000,000 Ks must be met before you can withdraw.
5.2 Bonus Wagering Requirement
To withdraw bonus funds, you must wager 10 times the bonus amount. The platform handles all checks on whether the wagering requirement has been met.
5.3 Bonus Claim Restrictions
- Please read the terms on the relevant promotion page for the restrictions that apply to each bonus.
- Each bonus can only be claimed once per account.
- Any bonus claimed while accessing the platform via a VPN or proxy network may be cancelled.
- Bonuses cannot be transferred to any other player.
Betting Terms
6.1 Fairness of Game Results
Games available at mm97 operate on mechanisms that follow a Fair Play policy. Not only slots games that use a Random Number Generator, but also Live Dealer games are run directly from a real gaming floor.
6.2 Football Betting Terms
You must check the odds before placing any football bet. The platform is not responsible for any odds changes after a match has ended. If a match is postponed or cancelled, please contact customer support for our refund policy.
6.3 Handling Game Malfunctions
If a game stops due to a technical fault, the platform will review the player's balance and bets as they stood before the malfunction and resolve the matter accordingly. A correction can only be made if the issue is reported at the time it occurs.
6.4 VIP Program Terms
Eligibility for mm97's 4 VIP tiers (Bronze, Silver, Gold, Platinum) depends on the player's level of play. The weekly cashback available at each tier is—
- Bronze — weekly cashback up to 0.4%
- Silver — weekly cashback up to 0.8%
- Gold — weekly cashback up to 1.1%
- Platinum — weekly cashback up to 1.5%
VIP tier is assessed and assigned by the platform, and players may not dispute it. Cashback must also be withdrawn in accordance with the bonus policy.
Prohibited Activities
The following activities are strictly prohibited on the mm97 platform—
7.1 Financial Prohibitions
- Attempting money laundering
- Depositing funds whose source of income cannot be clearly explained
- Using a third party's payment method
- If it is found that a bonus was claimed by abusive means, it will be cancelled.
7.2 Technical Game Prohibitions
- Playing using bots, scripts, or automation tools
- Playing via VPN, proxy, or Tor networks
- Attempting to attack or breach the game system
- Using software to predict game results in advance
- Intentionally exploiting a malfunction to play and claim bonuses
7.3 Account Prohibitions
- Opening more than one account per person (multi-accounting)
- Renting out or transferring your account to another person
- Engaging in bonus abuse by manipulating bonuses through unfair means
If a player is found to have committed any of the above violations, their account will be suspended immediately and any remaining funds will be handled at the platform's discretion.
Account Suspension and Closure
8.1 Grounds for Platform Suspension
The mm97 platform reserves the right to temporarily or permanently suspend any player's account without prior notice in the following cases—
- A breach of any of these terms is found
- Refusal to cooperate with an account verification
- An attempt to attack or breach the game system is found
- Suspicious activity related to money laundering is found
- The player requests their own account to be blocked (Self-Exclusion)
8.2 Self-Exclusion
Players who want to take control of their gaming can contact customer support to request a Self-Exclusion form. Players who have been excluded will no longer receive promotions and will not be able to access the platform. You can find out more on the Responsible Gaming page.
Platform Liability Limitations
mm97 does not accept responsibility for the following—
- Game interruptions caused by the player's own internet connection issues
- Losses resulting from the player disclosing their personal information
- Delays caused by third-party service failures (banks, payment apps)
- Errors in betting history entered by the player themselves
- Issues arising from third-party game software failures
9.1 Service Continuity
The platform aims to provide service 24 hours a day, 7 days a week, but access may be temporarily suspended during technical maintenance periods. We will try to give advance notice of such periods, but notice may sometimes be short.
Personal Data Protection
mm97 handles players' personal data with strict security measures. You can read the full details of how we handle data in our Privacy Policy.
- Players' payment information is protected with SSL encryption
- Player data is shared only with trusted technology partners for service improvement
- Players can request to view, update, or delete their personal data
- Your personal data is not passed to third parties for marketing without your knowledge
Dispute Resolution
11.1 First Step — Resolution via Customer Support
If any dispute arises between a player and the platform, it must first be resolved by contacting mm97's 24/7 customer support via Live Chat. Customer support is available in Myanmar language. You can also reach us by email at [email protected].
11.2 Logging a Dispute
When submitting a dispute, the following information must be included—
- Player account ID / username
- Date the dispute occurred and the game / bet ID
- A detailed description of the issue
- The resolution you are looking for
11.3 Final Decision
The decision made by customer support is treated as the initial resolution. If the player is not satisfied, they must follow the procedure directed by the platform to proceed further, and the platform's final decision is considered binding.
Changes to Terms
mm97 reserves the right to change these terms and conditions at any time, with or without prior notice. Changes will be posted on the website, and the "Last Updated" date will be updated at the top of that page.
Continued use of the platform after any updates means the player accepts the revised terms. Players must check this page regularly — the platform is not responsible for any losses resulting from a player being unaware of changes.
If you have any questions about these terms, you can contact mm97 customer support — 24/7 Live Chat in Myanmar language or at [email protected].